effective communication syllabus

Writing

Who are you writing for?

Speaking

Stop using I start using we

I used only when you want to reiterate our differ in opinion

Listening / hearing

Listen don't interrupt

Body language

Visual communication, logos, signs

Networking, expanding network

Loyalty

Mass communication

Letter, email, business communication

Story telling

Barriers to communication

Overcoming barriers

Overcoming objections

Case studies - 

Effective communicator as leader

Presentations, public speaking

Marketing and sales

Business communication

Persuasion

Self awareness

Comfort zones

Buyer persona - knowing them inside out

Using keywords - their language, jargon

Using emotions - fears, aspirations

Leadership

21 some crap

Substitute but with and 

Always end negative sentences with yet. Eg: I cannot do this yet.

** Some of it in the listening part

Replace but with and and start using yet: 

I have not done python yet

Don't try to be right - win friends don't win the argument

You don't have to be right always

What's important? Winning the argument, or not losing a friend - what triggers conflict - amygdala - your old sense of defence

Offering help sincerely

Thank you sincerely with specific appreciation

Not i we

Asking the right questions:

Do not lead - is everyone ok with having the party at Rahul's house?

Don't force to pick between a couple of options - this is ok for open minds not for debates - for NLP you need to ask questions that help them find the right answers

No abrupt important questions: lead them to it.
Refine your voice and speaking styles

Pitch should be low

Focus on behaviour and not character- if you don't like what someone did or says tell it to them by way of behaviour and facts do not assassinate their character. You may lose a friend. 

How to express yourself. Is your confidence a result of your upbringing? Influenced by mom and dad?

Different generations and different communication styles

Day 14

Gen X, Y Z baby boomers, millennials etc

Want to meet, comfortable texting, social media and very careful what they put online.

Don't shy from asking for help

Don't ask for help just for the heck of it

Remind them when and where you met

Aaj specific question

Reflect their style of you know

Day 15

How to write email

Mirror tone, write clear easy language, 

Subject line small but understandable

Read aloud before sending

Explain attachments

Use templates and other resources (grammarly, Muse etc)

Humorous quote to end

Thanks in advance

Day 21

Drop the cliches

Avoid using cliches in your conversation since it dampens the impact of what you say. Even if there cliche is correct and fitting try and use your own version.

Sequence of persuasion
Asking the right qeustions:
1993 study social scientists vicki morwitz, eric johnson and david shmitllein, with more than 40,000 participants that simply by asking a question - example - if people were going to buy a car - increased the chances of buying a car in the next 6 months by 35% = asking a person if he is going to vote increases the chances of him or her going to vote. 11-14 optimal range of number of questions - not more than that.
Introductory questions
mirror questions - i am fine how are you
Transition
follow up
clarifying
bridging questions
digging

Types of partnerships

https://businessfirstimpression.com/top-business-communication-blogs-2018/

https://lauriebrown.com/blog

https://coschedule.com/blog/how-to-communicate-effectively/

https://problogger.com/why-stories-are-an-effective-communication-tool-for-your-blog/

https://problogger.com/3-principles-of-effective-communication/